Privacy Policy

Last updated: 19 February 2026

Global Camps (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data responsibly and transparently.

This Privacy Policy explains how we collect, use and store personal information when you use our website, make a booking, or get in touch with us.

1. Who We Are

Global Camps provides holiday childcare and activity camps for children.

If you have any questions about this policy or how we use your data, you can contact us via the details on our Get in Touch page.

2. What Information We Collect

We may collect and process the following types of personal data:

From parents/carers:

  • Name

  • Email address

  • Phone number

  • Emergency contact details

  • Booking and payment information

  • Communication preferences

About children (where necessary to run camp safely):

  • Name and date of birth

  • Medical, allergy and dietary information

  • Additional needs or SEND information

  • Collection permissions

Website data:

  • IP address

  • Browser and device information

  • Pages visited on our site (via analytics tools)

3. How We Collect Information

We collect data when you:

  • Make a booking

  • Complete a contact or sign-up form

  • Subscribe to our email updates

  • Communicate with us by email or phone

  • Use our website

4. How We Use Your Information

We use personal data to:

  • Manage bookings and payments

  • Safely run our camps and wraparound care

  • Communicate important information about camp

  • Respond to enquiries

  • Send occasional email updates (where consent has been given)

  • Meet legal, safeguarding and insurance requirements

We only collect information that is necessary and relevant.

5. Email Communications

If you have opted in to receive marketing communications from us, we may send you updates about our camps, offers, and relevant information by email.

We use Squarespace Email Campaigns as our email marketing provider. Your name and email address are stored and processed by Squarespace on our behalf for the purpose of sending these communications.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

6. Sharing Your Information

We do not sell or rent personal data.

We may share information only where necessary with:

  • Booking and payment systems

  • Email marketing platforms

  • IT and website providers

  • Regulatory or safeguarding authorities (where legally required)

All third-party providers are expected to handle data securely and in line with data protection law.

7. Data Storage and Security

  • Personal data is stored securely using trusted platforms.

  • Access is limited to those who need it to run the camp safely and efficiently.

  • We take appropriate technical and organisational measures to protect data from loss, misuse or unauthorised access.

8. How Long We Keep Data

We retain personal data only for as long as necessary:

  • Booking and attendance records are kept for legal and safeguarding purposes.

  • Marketing data is kept until you unsubscribe.

  • Data no longer required is securely deleted.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of data where appropriate

  • Withdraw consent for marketing at any time

  • Raise a concern with the Information Commissioner’s Office (ICO)

10. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site and improve performance.

You can control cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The most recent version will always be available on our website.

12. Contact Us

If you have any questions about this policy or how we handle personal data, please contact us via the Get in Touch page.